Thank you for choosing to be part of our community at Mind Body Integrate (“Organisation,” “we,” “us,” “our”) and for visiting www.mindbodyintegrate.com (“Website,” “Site,”). This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website, this includes but is not limited to downloadable resources, online courses, classes, programmes, workshops, trainings, audio recordings, blogs, videos or any online forums hosted by our Website (“Services”). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Organisation collects the following data:

The personal information we collect may include the following:

We collect the personal information that you provided to us.

We collect names, email addresses, postal addresses and other similar information.

We automatically collect certain personal information.

We collect personal information when you visit or use our Website or Services, including but not limited to, device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website and other technical information. Like many other companies, we also collect information through cookies and similar technologies.  

The information we may automatically collect includes:

·       Log and Usage Data.  Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files.  Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity on our Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

·       Device Data.  We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.

Do we collect personal information from minors?

No, we do not knowingly, nor do we ever intentionally, collect any personal information from children under 18 years of age nor do we solicit or market our Services to minors. 

By using our Website, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor’s use of the Website.

If you believe we may have collected personal information from a minor, please contact us at contact@mindbodyintegrate.com. If we learn that we collected personal information from a minor, we will take reasonable measures to promptly delete any personal information from our records.

How do we collect your data?

You directly provide Our Organisation with most of the data we collect. We collect data and process data when you:

• Join our mailing list
• Sign up to an initial free discovery call
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Our Organisation may also receive your data indirectly from the following sources:

• Any information you provide to us through third party websites, through comments, posts or messages. These include websites such as Facebook, YouTube and Instagram. 

How will we use your data?

Our Organisation collects your data so that we can:

We may use your personal information for legitimate business purposes, including but not limited to the fulfilment of our contract with you and complying with our legal obligations.

We may use the personal information that was collected through our Website or Services for a variety of business purposes.  For example, we may use the personal information we collect or receive to:

• Fulfil and manage your orders.  We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website.
• To respond to client inquiries and provide support.  We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To deliver your Services.  We may use your information to provide you with our requested Services.
• To send you marketing and promotional communications.  We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
• To deliver targeted advertising to you.  We may use your information to develop and display personalised content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

How do we store your data?

Our Organisation securely stores your data at on a password protected computer. 

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, as such we cannot promise or guarantee that unauthorised parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information. 

We will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. We recommend only accessing our Website within a secure environment.

The transmission of any sensitive information (such as credit card number) you provide to us on order forms that are hosted by third party service providers is encrypted using secure socket layer technology (SSL).

The Organisation retains your personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, as well as to comply with applicable laws. You may make a request to remove any and all data collected by us. See our contact information below. 

We take appropriate technical and organisational measures to ensure a level of security appropriate to the level of risk.

Marketing

The information we collect from you, specifically your email address, is used to interact with you directly, however it is a privilege we do not take for granted. While we may use your data for marketing purposes, which may include contacting you by email with information, news and offers about our products and services from time to time, we will not send you any unsolicited marketing materials or spam and promise to take all reasonable steps to ensure that your privacy rights are protected. 

We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you.

If you’re already a client, we use your information to communicate with you directly as a method of providing information about how to use our programs. 

You always have the option to unsubscribe from all mailings by clicking the “unsubscribe” link at the bottom of all emails we send. You may also email us directly about your privacy preferences. (See our contact information below.)

What are your data protection rights?

Our Organisation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Organisation for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Organisation correct any information you believe is inaccurate. You also have the right to request Our Organisation to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Organisation erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Organisation restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Organisation’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Organisation transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@mindbodyintegrate.com

Cookies

We may use various technologies to collect and store information, including cookies, (text files placed on your hard drive by our server to store information about the way you use our Site so that it can recall that information in order to personalise your next visit). 

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Organisation uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Organisation uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Organisation uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Organisation sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

Certain features of our Site may depend on cookies to function. These Cookies are deemed to be “strictly necessary” under the most stringent privacy laws, including the European Union’s GDPR guidelines. 

You may also restrict your internet browser’s use of cookies. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your Internet browser or the documentation that came with your device. 

You may also choose to delete cookies at any time however you will likely lose any information that enables you to access our Site more quickly and efficiently.

Privacy policies of other websites

The Our Organisation website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 22nd of June 2023.

How to contact us

If you have any questions about Our Organisation’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact@mindbodyintegrate.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Organisation has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

See their website for more details: https://ico.org.uk/for-the-public/